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Claims

Do you have to submit a claim? At Assupol, we understand that claiming a policy benefit (natural death, accidental death, disability, investment, critical illness, dread disease) might seem like a daunting process.

Well, it is not. Simply:

  • For disability, critical-illness, investment withdrawals or dread-disease claims, phone us at 012 366 3700, and a guide will assist you.
  • For death claims, maturity claims or cashback claims, download the claim forms on this page and fax the completed form to us, or hand it in at any of our offices countrywide.

Important information:

  • To assist us to speed up the claim, please provide us with all the required documentation and information within the set timeframe.
  • If you are worried about a situation that could lead to a claim, don’t hesitate to contact us. Our specialised claims department will assist you by identifying the best course of action.

Note: We may ask for more information and documents, and take other steps that are necessary and sufficient for us to consider and finalize your claim.

Please click here for our Claim Statistics
2014
2015